FAQ
Frequently Asked Questions. Hopefully any concerns or questions that you have
will be addressed here. If not, please email us at support@easytopasstraffic school or give us a call on our toll-free hotline at:
1-800-967-9513
My due date is
almost here! I have to complete traffic school NOW! How quickly can I get this
done?
You've
come to the right place. We know exactly what you have to do. If you really
want the quickest way to complete traffic school, our course is the best way.
Here is what you
have to do: Read our course and complete a final quiz. For most people this takes
a few hours. The faster you read the faster you can complete the course. For
some courts, as long as you complete your traffic school final quiz on or
before the due date, you are good to go. Your certificate is sent to the Court
via an electronic system. No need to wait for the certificate in the mail. For
the other courts, Express over night service is available. As long as you can
finish the course and final quiz before 3:00pm. Your certificate will arrive the next business day. If you finish your traffic school requirement after 3:00pm,
your information will be sent out the next business day.
Can this course reduce my insurance
premium? There are typically four reasons for you to take this
course: you received a traffic ticket, you want to reduce your insurance
premium, the Court has sentenced you to take a defensive driving course or you
were instructed to do so by your employer.
Do I have to do the entire course in
one sitting? No. You can do this at your own pace. Your work is saved
by our system. You can work on one section today, the next section a week later.
There is no time limit imposed by us.
What is identity verification? Does
everybody have to do it? Identity verification is a procedure whereupon you
are required to prove who you are. There are currently two ways to do
this. One way is done online using Experian. Experian is a credit company.
Basically the Experian computer system will ask you a few multiple choice
questions regarding your credit history to which they already have the answers to. When you answer them correctly, you are done. There is a $5 charge for this
process. The second way is to get identified in person by a public notary. You have to go to a public notary in person to get your ID checked. You need to print out your test and have the public notary stamp your test and fax it back to us.
Identity verification is a requirement in
the following Counties only: Ventura, Napa, Santa Cruz, Glenn, Ventura, Lake, Lassen
Where can you find a Notary Public? Notaries can be found in any
city throughout California. Most banks, insurance broker, real estate offices,
Postal Annexes, UPS stores, and private Notary offices are easily accessible
and convenient. There are even mobile notary services that will come to you!
Will there be an additional cost? There may be an additional
cost, depending on where you find your notary. Many banks and insurance
companies will provide notary services free of charge. Otherwise, notaries are
limited to charging $10.00 per signature. (Remember: mobile notaries may charge
for mileage or travel time). All fees are the responsibility of the student.
Questions?
Just give us a call at
1-800-967-9513...our friendly staff is awaiting your toll-free call!

How can I get a refund and/or cancel my registration?
If you will be unable to complete the course before your due date and think you
might need to cancel your registration, you may want to contact your Court to
see about getting an extension before giving up. As long as you complete the final on or before your due date, your certificate will be accepted by the court.
In the event that you will not be able to finish after all, we will be able to refund your payment in full if you have not taken the final exam. If you have passed or attempted the final exam you will be refunded in full, excluding any extra fees that we pay to third parties.
If you have not paid and would like to cancel your registration you do
not need to contact us. You will never be billed and your registration will be
purged automatically. Any and all refunds granted will be credited using the
same form of payment that was used at the time of the original payment
processing. If a credit card was used, only the same credit card used will be refunded. Refunds will only be granted for up to 6 months past the original payment date.
When can I start the
course? You may register for our web-based traffic school
program anytime, 24-hours a day, seven days a week, online, without the need to
call us. To begin the course, go to our home page and begin the registration
procedures. If you have any questions, please call
1-800-967-9513.